FAQ

Choose your preferred mode of payment with ease:

Cash on Delivery: Available in most cities nationwide for a hassle-free checkout experience.

Credit Card/Debit Card: We accept VISA, MasterCard, and American Express, ensuring your transactions are secure and smooth.

Bank Transfer: Need assistance with a Bank Transfer? Our Customer Care Executives are here to help you with the necessary details.

Cheque Payment: For cheque payments, we release the item once the cheque is honored by the bank (within 3-4 days). Cheques are payable to M/S Sufford Luxury Services, with a Rs 300 fee for pick-up by our team.

We've got you covered with multiple payment options, so you can shop confidently and stress-free!

At Circuluxe, authenticity is our hallmark! We partner with LA-based 'Authentication First' to meticulously verify each item.

 From hallmarks to hologram stickers, our experts assess every detail to ensure you receive nothing but genuine luxury. Shop with confidence and indulge in true elegance!

Each pre-loved treasure undergoes meticulous physical verification by our team. We pride ourselves on transparency, and the condition of every item is clearly described in its product description.

Pristine – Unused, awaiting its moment to shine!

Excellent – Flawless, with no signs of use or wear.

Very Good – Only the faintest glimmer of use or wear.

Good – Well cared for, with minor, delightful flaws.

Fair – Celebrating its journey, with obvious signs of use or wear.

At Circuluxe, you'll always know exactly what you're getting – pre-loved luxury with style and honesty!

Sit back, relax, and let us handle the delivery! Our well-reputed partners ensure safe and timely shipments for your convenience. For orders under Rs. 10,000, a delivery and handling fee of Rs. 300 applies, while orders above Rs. 10,000 incur a fee of Rs. 500.

Once your order is received, we'll swiftly dispatch it within 1-2 business days (excluding public holidays). Exciting news: You'll receive a tracking number to keep tabs on your order's journey through our delivery partner's website. Happy shopping!

At Circuluxe, you'll discover an eclectic mix of new and pre-owned luxury items. While we have a variety of brand-new pieces, most of our treasures are pre-loved, adding character and charm to your collection!

We evaluate various factors, including the item's original retail price, brand, style, age, condition, and market demand. Based on your Selling Form, we'll suggest a provisional price. Once we receive and thoroughly examine your items, we'll confirm the final price. You can trust us to offer the best value for your luxury pieces!

Log in to your Circuluxe account.

Visit "My Account" and click on "My Products."

Review each item and its quotation range.

Write your desired payout value (without the currency) in the box.

Click "Submit" and let the magic happen!

It's that easy to turn your pre-loved luxury into cash!

Getting your luxury treasures home is a breeze with Circuluxe! Here's how:

• Update your full address details in "My Account" → "Modify my Address Book Entries."
• Sit back and relax! We'll call you to arrange a FREE pick-up within Delhi NCR using our trusted courier partners and Circuluxe drivers.
• For customers outside Delhi NCR, visit our website to explore our seamless delivery/pick-up policy.

Let us handle the logistics while you indulge in luxury, stress-free!

Rest assured, your treasured item will be authenticated with precision and care by our trusted Authentication Partner based in the USA. In the rare event that it's found inauthentic, we'll return it to you, and you'll only incur a nominal expense of Rs 300. Your trust in us is invaluable!

As soon as your pre-loved luxury item finds its new home, your payout journey begins! Expect your payment to be released from our end within 7 days after the buyer's return period expires. Sit back, relax, and let your wallet celebrate the sweet reward of sustainability!

Your convenience is paramount to us! Rest assured, we offer hassle-free payments through secure bank transfers. Our team will reach out to you to obtain your bank details, ensuring a seamless and safe transfer of your funds. Shop confidently with Circuluxe!

You can check the status of your items under “My Products” on the “My Account” page.